The conversation

An upcoming office move prompted a conversation about what to do with the existing phone system. It had been installed for so long that it was part of the furniture. Several companies had quoted to move the existing system into a new office while others had quoted to replace it with another shiny, more up to date PBX system.

We discussed the advantages of moving to a hosted VOIP telephony system, and how it could dramatically reduce call costs and maintenance overheads. We also discussed the ability to install a soft phone app on a smartphone to allow their ddi extension to follow them out of the office.

Interested in changing your telephony system? Take a look at our Hosted VoIP solutions.

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The solution

After identifying the benefits to the client, they agreed that cloud telephony was the best choice. They opted for Hosted VoIP solution which included a phone and fixed call packages. This was easily deployed in time for the move and meant a seamless transition.

ACS ensured all Internet connectivity was in place and guaranteed that they were provided with a fast fibre line. ACS also set up each handset, confirming they were configured and functioning as the phone system should be. We then trained staff on how to use the new hosted telephony system.

Talk to one of our experts about a Hosted VoIP system and see how it can benefit your business.

0207 952 5001 or request a call back here.