Revolutionising Automation: The Power of AI Agents
AI and automation are the buzzwords of the moment, and with good reason. In any business, efficiency is key, meaning having more time, resources, and energy is essential. However, daily tasks always get in the way.
This is why organisations everywhere are adopting AI and automation, and using AI Agents to perform smaller tasks to free up their time and energy.
In this article, we’ll introduce you to Copilot Studio, the best tool for utilising automation within your business, and discuss the benefits and use cases of using AI adoption agents within your organisation.
What is Copilot Studio?
Microsoft’s Copilot Studio is a tool for any business looking to harness the power of Microsoft’s AI product family, Copilot. It lets you create your own customisable AI Copilots to fit your specific needs, with no coding knowledge required.
Whether you’re creating a customer service chatbot or a goal-based agent, Copilots can be created quickly and easily just using straightforward language. You can also connect Copilot Studio to existing workflows, data, websites, and other external applications, giving you full customisation over your AI Agent, and pushing its capabilities to the next level.
The Role of AI Agents in Automation
AI Agents are one of the most beneficial tools created for automation purposes. Copilot AI Agents work without needing any human assistance, instead following the prompts it has been given to automate functions in real-time.
Automation through AI Agents isn’t just an easier way to get tasks done, it's much quicker than a human would be, and there is less room for error, creating an efficient and reliable way to complete the same daily task, whilst freeing up resources to be used elsewhere. Businesses that use automation to handle daily workflows, from overseeing supplies and management to summarising daily emails, see a massive increase in company productivity and time management.
Key Benefits of Using AI Agents
Increased Efficiency
One of the major benefits of using AI automation is increased efficiency, such as creating automated workflows for tedious tasks, and automating everyday routine tasks.
Enhanced Decision-Making
Automated AI Agents can work creatively alongside your team, or on a project, generating creative ideas, topics, queries, and information, becoming the perfect assistant to enhance your decision-making process.
You can also generate analytics and insights into the tasks your AI Agent is performing, providing you with detailed statistics, information, and helpful summaries that will help you make decisions across your day.
Practical Applications across Different Industries
Manufacturing
Within the manufacturing industry, Copilot’s AI Agents can handle things like contract lifecycle management, speeding up the entire process by reviewing, researching, and revising the contracts for you, while generating important insights such as contract reports and a table of ongoing negotiations.
Copilot’s AI Agents can also assist with equipment maintenance, closely monitoring equipment data and signalling when a machine is impacting production. It will then review the current inventory and other machines' efficiency to keep optimal production rates throughout the maintenance.
Healthcare
Microsoft has recently unveiled Copilot Studio’s healthcare agent, allowing healthcare organisations to create their own AI Agents using healthcare-specialised tools, ranging from patient triaging, appointment scheduling, clinical trial matching, and more.
Within the healthcare industry, pharmaceutical companies are building clinical workflows to gain quicker access to complex clinical information, healthcare organisations are utilising their healthcare content with generative AI, and hospitals are using AI chat to support their clinical team’s workload.
AI Agents can also be used as medical imaging models. Organisations can build image analysis tools to flag abnormalities in medical pictures, generate reports based on x-ray scans and assist cancer treatment through image segmentation, giving important analysis towards life-saving treatments and care.
Finance
AI agents are used as sales agents, drafting personalised sales emails, initiating conversations and automating the order process, all whilst analysing customer intent and knowledge to gain valuable insights.
Copilot’s AI Agents can also be used to automate data entry tasks, whilst analysing the data and providing real-time insights. Due to its compatibility with Microsoft 365 services, Copilot AI Agents are compatible with Microsoft Excel, allowing you to work with and alongside your automation seamlessly.
How to Implement AI Agents in Your Organisation
Artificial intelligence is an important part of any modern business, and automation is a vital part of that.
If you’re looking for a helping hand in implementing AI into your business, reach out to us today to see how our expert team can help.